This policy sets out how Gramercy Home will handle the personal information that you may disclose to us when you use the Gramercy Home website. This policy contains information on how Gramercy Home collects, uses, discloses and stores personal information. The policy can be broadly summed up by this statement: Gramercy Home will not sell or rent your information to another party and will only use your personal information for the purpose of providing the products and services you have requested from us.

What types of personal information will Gramercy Home collect?

Gramercy Home will only collect the personal information that it needs to help you enjoy the full range of Gramercy Home. This means that when you use the Gramercy Home website, we may collect personal information such as your name, address, telephone number, email address and age.

How Gramercy Home collects personal information

We collect personal information from you if you buy something from us, if you subscribe to our newsletter(s), if you sign up for an account with Gramercy Home.

We may also collect personal information, when you use the Gramercy Home site, by using cookies, recording your IP address and other statistical methods.

When you share personal information with us, we will use our best endeavours to store and protect it securely. We will use SSL encryption to help us with this task.

How we use your personal information

In general, Gramercy Home will only use your personal information to provide the product or service that you have requested from us. More specifically, Gramercy Home may use your personal information to:

·         Communicate with you to facilitate your order

·         Arrange delivery of the item(s) that you have ordered

·         Take payment for the item(s) you have purchased

Gramercy Home may also use your personal information to assist you with product choices and to keep you informed of changes to product ranges or special offers.

Gramercy Home uses cookies, IP addresses and other statistical information to improve our websites, look at aggregated usage statistics, save items that are in your basket and provide other personalized features throughout your time on our sites. We will also use it to generally examine how our customers use and access our websites and services.

Gramercy Home will only communicate with you by email if you have provided us with your email address and consented to receive email communication from Gramercy Home.

Who we share your personal information with

Our logistics partners

We may share some of your personal information with our logistics partners so that they can deliver the products you buy to the address you have given us. This would generaly include the delivery address, recipient’s name and contact details if necessary

Our billing & security partners

We may share some of your personal information with our billing & security partners in order to ensure that your payment is processed smoothly.

Federal or State police authorities

We may disclose your personal information to the relevant authority when required to do so by law, in cases of fraud and where any threats are made against any of our employees, Gramercy Home or the general public.

Related bodies corporate

We may disclose personal information to our related bodies corporate.

How you can control your personal information

You are entitled to gain access to personal information that Gramercy Home holds about you. You may amend, correct or update this personal information at any time. If you would like to access any of the personal information we have about you please contact us at service@gramercyhome.com.au.

If you would like to unsubscribe from receiving any of our commercial electronic messages, such as an email, sent to you by Gramercy Home please visit the my account section. Your request to unsubscribe will be actioned promptly.

Gramercy Home is bound by the National Privacy Principles. Please visit http://www.oaic.gov.au/privacy/privacy-act/national-privacy-principles for more information.